Frequently asked questions
What is home-produced bakery?
Is your bakery produced in an allergen-free facility?
Do you offer wedding cakes?
Do you ship?
Can you make custom cupcakes?
Yes! We offer cupcakes for special occasions. Go to Shop, then Special Occasion Cupcakes to see our selection of exclusive designs for everything from birthday parties to seasonal celebrations.
Do you stock your bakery?
No. We are a custom-order bakery, which means that we only make what our customers order. We never stock bakery for later sale, so your order is always fresh upon delivery.
I have an event coming up. How far in advance should I order?
We ask that larger orders be placed at least 10 business days before the date of delivery. This ensures that all components of the design can be obtained (if necessary) and the order completed in time.
How do I schedule a delivery?
After you fill your cart, go to the My Cart page. Here you will be asked to provide your delivery date and address before checking out. Delivery cannot be made unless this field is filled out. If we do not receive this information then we will contact you within 24 hours to obtain it.
How do I reach you if I have a question?
You can call, email or fill out our contact form on this site. We will respond within 24 hours. Please see the Contact page for this information.
How long does your bakery stay fresh?
We never use preservatives, so our bakery has a shorter "shelf life" than you might be used to with store-bought. We recommend that you consume it within 3 days at room temperature, 5 days refrigerated, or freeze for up to 2 months for best flavor.